Nov 2009: Uptime SLA not met :-(

As we couldn't reach 99.9% uptime in Nov 2009 as we promise in our SLA, we have extended the hosting service to one more month for all our hosting clients. Interestingly, this downtime (of 19+ hours on Nov 13) was caused not due to some technical reasons , but was due to the delayed payment for our server (thanks to the economy!). This has been taken care of now, as it has already affected our uptime history.

In order to make things more transparent, here are our public uptime reports:

• http://reports.panopta.com/tuxghosting
• http://www.pingdom.com/reports/l7yo7eiwet89/
• http://www.webhostingstuff.com/uptime/TUXGHosting.html